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Address: 26 Kings Hill Avenue, West Malling, Kent ME19 4AE
Mail: heretohelp@talkreflectchange.com
Phone: +44 7777 944 421
Hours: Monday – Friday: 8.00am – 6.00pm
Close: Saturday – Sunday – Holiday
Attention: A few things to keep in mind when booking your appointment.
Agreeing the Working Agreement: Once you feel ready to move forward, I will usually invite you to agree to a working agreement. This isn’t a legally binding contract, but rather a shared understanding that outlines the practical and relational aspects of our work together—whether in counselling, coaching, or mentoring.
The agreement typically includes details such as the fee per session, the number of sessions we’re starting with, and how confidentiality is maintained. It’s intended to provide clarity, structure, and a sense of safety as we begin this journey.
You are always free to stop at any time—there is no obligation to continue. However, I ask that you provide the notice period outlined in the agreement. If possible, I also encourage attending a planned final session. Endings are an important part of the process, and coming to a thoughtful close can be a valuable and affirming part of the work.
Cancellations Policy: To make the most of our time together and to help your practitioner manage their diary effectively, we kindly ask for at least two business days’ (48 hours) notice if you need to cancel or reschedule a session.
Because I am self-employed and set aside this time just for you, the full session fee may still be charged if less notice is given. I really appreciate your understanding and cooperation—it helps me keep things running smoothly for everyone.
Further Information: I would also be delighted to answer any questions you may have so please feel free to reach out to me